If you have submitted a claim and have not received a payment or an EOB within thirty days of its submission please take the time to do one of the following.

Email our customer service. You should receive a response within twenty-four hours.
Fax your request. (925) 405-0659 Attn: Claims Department
Call our office (925) 954-1439
Please Email us your questions.

Important Reminder: if your inquiry includes Protected Health Information (PHI), please make sure all PHI is encrypted or sent secure with respect to HIPAA security standards.